The ‘recall’ covers both the F and C series Vaio laptops
Authorities in the US have instructed Sony to conduct a recall of its Vaio laptops, after problems with overheating were reported.
Sony said the problem affects more than half a million of its F and C series laptops sold since the start of 2010.
The American Consumer Product Safety Commission said that “the computers can overheat, posing a burn hazard.”
But Sony said that this is “not a recall” and that the problem can be rectified with a software patch.
Although there are no reports of any users suffering burns, Sony say it has received a number of reports of its laptop overheating, distorting keyboards and casings.
Sony says 260,000 laptops in the US, 103,000 in Europe, 120,000 in South East Asia and 52,000 in Japan need to be fixed.
“In 2008 Hewlett Packard recalled tens of thousands of their Pavilion laptops due to overheating issues and that also used an nVidia chipset,” he added.
Sony have also conducted product recalls in the past. In 2006 the firm recalled over 100,000 batteries after concerns they were overheating and, in a few rare cases, exploding; while in 2008 it recalled 400,000 Vaio laptop computers worldwide because of wiring faults.
“We don’t yet know how many people are actually suffering from overheating issues,” said Mr Danton. “So we don’t yet know how many people will actually return their laptops or patch their computer.
“The only real risk to Sony is damage to their reputation, but that – like other recalls – swiftly dimishes over time.”